The Stillwater Medical Middle healthcare facility technique is responding to a major laptop outage that briefly shut down crisis room functions Monday early morning.
Staff members identified the incident Sunday, June 13, in accordance to spokesperson Shyla Eggers. Ambulances ended up diverted to other hospitals from about midnight to 7 a.m. on Monday, she stated.
All facilities are totally operational as of Monday, like crisis rooms, Eggers claimed. Staff e-mail is down, nevertheless, and facility telephone lines are performing intermittently.
Although the mother nature of the outage and its lead to remain undisclosed, Eggers reported the system described it to the Federal Bureau of Investigation. The outage impacted all SMC services including hospitals in Blackwell and Perry.
A condition cybersecurity workforce is accessible to support if desired, according to a spokesperson of the Oklahoma Office of Administration and Enterprise Solutions.
Two clients leaving the Stillwater facility Monday instructed Information 9 their visits were ordinary outdoors of applying paper as a substitute of personal computers for documentation.
Eggers produced the following statements Monday:
“Stillwater Healthcare values the importance of preserving the operational integrity and protection of our units. On June 13, 2021, we discovered an incident that affected accessibility to some of our systems. Immediately after discovering the incident, we straight away took steps to be certain the safety of our atmosphere, released an investigation with the help of a personal computer forensic organization, and notified legislation enforcement. We are presently performing diligently to convey units again on line as immediately as possible. As we get the job done to comprehensive the ongoing investigation, our individuals will carry on to be our best precedence and as generally we will glance for options to even more boost our present safety steps. We value your patience as we operate via this incident.
“At this stage of our investigation, to date, we have no evidence that any patient facts has been compromised as a result of the incident. We remain operational and we go on to deliver affected person treatment. This is all of the facts we have to share till our investigation is total and we fully grasp the entire scope of the incident.”